Shipping Policy

Experience fast, safe, and reliable delivery anywhere in India with our trusted courier service, fully insured for your peace of mind.

1. Shipping Locations

1.1 We offer shipping across India. International shipping is currently unavailable.
1.2 Please ensure that your delivery address is accurate and complete to avoid delays or delivery issues.

2. Shipping Charges

2.1 Shipping charges are calculated based on the order value, location, and shipping method selected at checkout.
2.2 Orders above a certain value may qualify for free shipping (as per promotional offers).

3. Delivery Timeline

3.1 Standard delivery typically takes 5-7 business days within India.
3.2 Delivery times may vary based on the shipping location and product availability.
3.3 In case of delays due to unforeseen circumstances such as natural disasters or courier service issues, we will notify you promptly.

4. Order Tracking

4.1 Once your order is shipped, you will receive an email or SMS with a tracking ID and a link to monitor the delivery status.
4.2 For any issues with tracking, please contact our support team for assistance.

5. Packaging and Security

5.1 All products are securely packaged to ensure they reach you in perfect condition.
5.2 High-value items are shipped via Insured Gold Courier to ensure maximum security during transit. This service offers additional protection and ensures the safety of your order.
5.3 High-value items may also require delivery verification, such as an OTP or signature at the time of delivery.

6. Undelivered Packages

6.1 If a package cannot be delivered due to an incorrect address or unavailability, our courier partner will attempt delivery again.
6.2 If delivery fails after multiple attempts, the package will be returned to us. In such cases, reshipping costs may apply.

7. Damaged or Missing Items

7.1 If you receive a damaged package or find any item missing, please contact us immediately with photos of the package and product.
7.2 We will investigate and resolve the issue promptly by replacing the product or providing a refund.

8. Contact Us

For any shipping-related inquiries or issues, please contact our customer support team.

Thank you for choosing Anaswara Gold and Diamonds. We take pride in ensuring your orders are delivered safely and promptly!