At Anaswara Gold and Diamonds, we are committed to ensuring a satisfactory shopping experience. Please review our Refund and Cancellation Policy to understand the conditions under which refunds and cancellations are processed.

1. Cancellation Policy

1.1 Order Cancellation by the Customer:

• Orders can be canceled within 24 hours of placement, provided they have not been shipped.
• To cancel an order, please contact us immediately at [Insert Contact Email] or [Insert Contact Number].
• Upon successful cancellation, a full refund will be processed to your original payment method within 7-10 business days.

1.2 Order Cancellation by Anaswara Gold and Diamonds:

• We reserve the right to cancel orders due to product unavailability, payment issues, or other unforeseen circumstances.
• In such cases, you will be notified, and a full refund will be issued promptly.

2. Refund Policy

2.1 Eligibility for Refunds:

• Refunds are applicable for items that are damaged, defective, or not as described.
• Refund requests must be initiated within 7 days of receiving the product.

2.2 Non-Refundable Items:

• Customized or personalized jewelry is non-refundable unless it arrives damaged or defective.
• Products purchased during sale or clearance events are not eligible for refunds.

2.3 Refund Process:

• To request a refund, contact our support team at [Insert Contact Email] or [Insert Contact Number] with your order details and a description of the issue.
• Approved refunds will be processed within 7-10 business days and credited to your original payment method.

3. Return Policy

3.1 Return Conditions:

• Products must be returned in their original condition, with tags and packaging intact.
• Returns will not be accepted if the product shows signs of wear, alteration, or damage caused after delivery.

3.2 Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to an error or defect on our part.

4. Exchange Policy

4.1 Exchanges are subject to product availability and must adhere to the same conditions as returns.
4.2 For exchanges, please contact us within 7 days of receiving the product.

5. Contact Us

For assistance with refunds, cancellations, or returns, please contact our customer support team:

We value your trust and strive to ensure a smooth and transparent resolution process. Thank you for choosing Anaswara Gold and Diamonds!