FAQ
Got a question? Here are the answers to a few frequently asked ones.
Returns & Refund
Returns and refunds are offered for products that are damaged, defective, or not as described. However, customized or personalized jewelry is non-returnable unless it arrives damaged.
Unfortunately, we do not allow order cancellations once they are placed. Please ensure that you review your selections carefully before completing your purchase.
Delivery
Standard delivery within India typically takes 5-7 business days. Delivery times may vary depending on your location and product availability.
If your order is delayed, please contact our customer support team with your order details. We will work with our courier partner to resolve the issue as quickly as possible.
Tracking
Once your order is shipped, we will send you an email or SMS with a tracking ID and a link to monitor the delivery status. If you have any issues with tracking, feel free to contact our support team.
Payment
We accept all major payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets. All transactions are processed securely for your peace of mind.
